Account deletion

How to remove your account and what we delete

Who can delete an account

Only you can delete your account while signed in. We ask for your current password and a typed confirmation (DELETE) so deletion is deliberate and not triggered by mistake or by someone with brief access to your device.

Steps

  1. Sign in to RapidMed.
  2. Open Settings (from the app navigation).
  3. Scroll to Account and choose Delete Account.
  4. Enter your current password.
  5. Type DELETE in the confirmation field.
  6. Confirm. You will be signed out and your account will be removed.

What is removed

Permanent deletion removes your user record and associated data stored for your account, including profile fields, allergies, medications, conditions, emergency contacts, insurance entries, family access entries, PWD records, healthcare professional records, Google Drive tokens, Google Drive connection records, medical file references, and access logs where you are the profile owner. Pending verification codes tied to your email are also deleted.

If you still have uploaded PWD or healthcare professional verification images linked to your account, those images are also deleted as part of account deletion.

If you appeared as a viewer in someone else's access log, those log rows may remain without identifying you as a user after your account is deleted.

If you used the optional Google Drive feature, deletion removes RapidMed's access and app-side records. Files that are still inside your own Google Drive may remain there until you delete them from Google Drive.

After deletion

Your QR link will stop working. You can create a new account later with the same email only after the previous account has been fully removed (sign-up will behave like a new user).

Need help?

See our Privacy Policy for how we handle data, or contact privacy@rapidmed.app if you cannot use the in-app deletion flow.